HELP CENTER
Questions? We’re here to help.
Clear answers about Everpath products, daily use, orders, shipping and returns.
Questions? We’re here to help.
From choosing the right formula to understanding shipping and returns, find answers to some of the questions we hear most often.
Products & Ingredients
What makes Everpath different?
Everpath creates thoughtfully formulated wellness supplements designed to make daily support for your pet simple. We focus on purposeful ingredients, straightforward formulas and products that are easy to incorporate into your pet’s routine.
Where are Everpath products made?
Everpath supplements are made in the USA using carefully selected ingredients. Specific ingredient and formula information can be found on each product page.
How do I choose the right Everpath formula for my pet?
Start with the area of wellness you would like to support and review the product information, ingredients and directions on the individual product page. If your pet has an existing health condition, takes medication or you are uncertain which product is appropriate, we recommend speaking with your veterinarian.
Can I use more than one Everpath product at the same time?
Because every pet is different, we recommend reviewing the ingredients and directions for each formula and consulting your veterinarian before combining supplements.
Are Everpath products intended to replace veterinary care?
No. Everpath products are wellness supplements and are not a substitute for veterinary diagnosis, treatment or care. If your pet is experiencing concerning or worsening symptoms, please contact your veterinarian.
Using Everpath
How do I give Everpath liquid supplements to my pet?
Follow the directions provided on the individual product page and packaging. Our liquid formulas can generally be administered directly or mixed with a small amount of food or water, provided the entire recommended serving is consumed.
How much should I give my pet?
Serving recommendations vary by product and your pet’s weight. Please follow the suggested-use instructions shown on the product page and packaging.
How long does one bottle last?
This depends on the formula and your pet’s recommended daily serving. For our 60 mL liquid formulas, a bottle may last approximately 30 to 60 days depending on your pet’s size and serving amount.
How quickly should I expect results?
Every pet is different. Factors including age, size, overall health and consistency of use can affect the experience. Supplements are generally intended to be incorporated consistently into your pet’s wellness routine rather than treated as an immediate solution.
What if my pet is taking medication?
Please consult your veterinarian before introducing a new supplement if your pet currently takes medication or is receiving treatment for a medical condition.
How should I store Everpath products?
Store products in a cool, dry place away from direct sunlight and follow any additional storage instructions provided on the packaging.
Orders & Shipping
How quickly will my order ship?
Orders are generally prepared for shipment within 1 to 2 business days, excluding weekends and holidays.
How will I know when my order ships?
Once your order is on its way, we’ll send a shipping confirmation email containing tracking information.
Where does Everpath ship?
Everpath currently ships within the United States. International shipping is not currently available.
Can I change or cancel my order?
We begin processing orders quickly. If you need to request a change or cancellation, contact us as soon as possible. We’ll do our best to help, but changes cannot be guaranteed once an order has entered fulfillment.
Returns & Support
What is Everpath’s return policy?
We want you and your pet to feel confident trying Everpath. Eligible purchases are backed by our 30-Day Money-Back Guarantee. Please review our Return Policy for complete terms.
What if my order arrives damaged or incorrect?
Please contact us with your order number and a photo of the item you received. Our care team will review the issue and work with you toward an appropriate resolution.
How can I contact Everpath?
Visit our Contact Us page or email our care team. If your question concerns an existing order, please include your order number so we can assist you more quickly.